Monday, November 26, 2007

Yahoo Stores Crashing on Cyber Monday

If you're having trouble placing an order on a yahoo store website (such as Carolina Sauce Company), you can blame Yahoo.

Yes, it's cyber Monday, the biggest online shopping day of the year, and Yahoo's stores are displaying an error page when many customers try to place an order. Many retailers go with Yahoo because of their promises of up time and bandwidth. A Yahoo store provides the customer with the assurance that they're dealing with a reputable retailer. This is absolutely devastating to a small business that relies upon cyber Monday for a large portion of its business.

One wonders if Yahoo's largest customers are being hit with these problems. Has Yahoo thrown the little guys out of the life boat?

If you're having trouble placing an order, please call and order by phone. We'll be glad to take your order. 919-765-0143

1 comment:

Ed said...

unfortunately, they do not have a service level agreement -- they make no actual promises of uptime. i had to look into this recently and was disappointed to find this information.